U.P.D. Inc.: Order Terms

Please contact us if you have any questions regarding your terms and policies.


Freight and Shipping

U.P.D., Inc. works with various freight providers to provide the best available rate.

Estimated Shipping & Handling (may differ from final)

Order Size    Rate
$500 to $1,000    $150 to $200*
$1,001 to $2,000    15%*
Over $2,000    10-15%*

*UPD, Inc. ships from Vernon (Los Angeles), CA on the West Coast. All the above rates are approximates  and subject to change depending on shipping location (East Coast, Midwest, West Coast), weight, length, height, density and freight class. As a general rule of thumb, the more the dollar amount of an order exceeds $2,000, the closer the freight will get to 10%.

Return policy

All claims and/or shortages need to be reported within 5 days after delivery. 10% Restocking charge for cancelled, unshipped orders. No other returns are accepted.
If the order has not yet been processed, order may be cancelled at no charge. Order processing time varies.

No Retail Sales. Wholesale Only. Must have Resale number. Minimum order $1,000.

U.P.D. merchandise is only for distribution within the 48 contiguous United States. Certain generic or discontinued merchandise may be excepted, by advance permission only. Product assortments may vary from those shown and cannot be guaranteed.